Board Analytics
Track feedback metrics and resolution rates across your FeedIndex boards.
Get a high-level view of feedback activity across your workspace. Available on Pro plan.
Accessing analytics
- Go to Workspace Settings > Analytics
Aggregate metrics
The analytics dashboard shows these metrics across all your active boards:
| Metric | Description |
|---|---|
| Total posts | Total number of posts across all boards |
| Total votes | Total number of votes across all boards |
| Total status changes | How many times posts have had their status updated |
| Resolution rate | Percentage of posts that reached a terminal status (Done or Closed) |
| Average time to done | Average hours from post creation to reaching a terminal status |
Board breakdown
Below the aggregate metrics, a table shows per-board stats:
| Column | Description |
|---|---|
| Board | Board name |
| Posts | Number of posts in that board |
| Votes | Number of votes in that board |
This lets you compare activity levels across boards and identify which boards are getting the most engagement.
Tips
- Resolution rate helps you track how effectively you're closing the loop on feedback — a low rate might mean posts are piling up without action
- Average time to done helps you understand your response time — are you addressing feedback quickly or is it sitting for weeks?
- Use the board breakdown to spot boards that might need more attention or could be consolidated