Email Notifications

FeedIndex sends targeted email notifications to keep post submitters and workspace owners informed without flooding inboxes. No external setup is required — notifications are controlled through board settings.

Completion emails to submitters

When a post is marked complete, FeedIndex emails the submitter to tell them their feedback shipped. This is the close-the-loop moment voters care about most.

How it works:

• One email per post, on completion only. The submitter gets an email the moment a post moves to a status mapped to the Complete roadmap column — no emails for intermediate transitions like Planned → In Progress.
• With the default board statuses, this means an email fires when a post reaches Done. If you've created a custom "Shipped" status and mapped it to the Complete column, that triggers the email too.
• Intermediate and terminal-but-not-complete transitions (Under Review, Planned, In Progress, Closed) are silent.
• The submitter must have provided an email address when submitting the post.

To enable or disable:

1. Navigate to your board in the dashboard.
2. Open Board Settings → Moderation.
3. Toggle Email submitter when complete.

This setting is per-board. Email notifications are available on the Starter plan and above — Free-tier boards can't turn this toggle on.

Browser push to voters

Completion emails reach the one person who submitted the post. To reach everyone else who voted, FeedIndex supports opt-in browser push notifications — see the push notifications guide for details.

Weekly digest

Every Monday, workspace owners receive a digest email summarising activity across all boards. It's a low-signal overview that keeps you in touch without logging in daily.

The digest includes, for each board:

• Number of new posts
• Number of new votes
• Status changes
• The top post of the week

Boards with zero activity are skipped so the digest stays short.

To enable or disable:

1. Navigate to your board in the dashboard.
2. Open Board Settings → Moderation.
3. Toggle Weekly email digest.

Tips

• The completion email is deliberately the only status-change email FeedIndex sends. Intermediate updates stay in-product (status badges, changelog) so voters aren't spammed.
• Pair completion emails with the public changelog for a durable record of what shipped.
• The weekly digest helps you stay on top of feedback trends while you're heads-down building.